Reservation Way and conditions of reservation

General terms of cancellation

Our guests can cancel a reservation free of charge 14 days prior to the arrival.

If the cancellation passes the 14th day prior to the arrival, then the hotel will claim the charge of the 1. night of the reservation as a penalty.

Terms of cancellation for highlighted periods of the year

During highlighted periods of the year (such as summer time and public holidays), our guests can cancel their reservation free of charge 21 days prior to the arrival.

If the cancellation happens between the 21st and 14th day prior to the arrival, then the hotel will claim 50% of the full price of the reservation as a penalty.

If the cancellation passes the 14th day prior to the arrival, then the hotel will claim the full amount of the reservation as a penalty.

If the guest arrives at the hotel and occupies the room but later decides to leave sooner then the actual leaving date, then the hotel will claim the charge of the first night as the penalty.